1 reviews | Active since Nov 2016
Frustrated at the lack of communication and client service !!!
App**** for Debt Review, process started, everything approved then suddenly problem with the bond. After weeks the negotiator informed me of the problem with the Bond, the Financial advisor, Mark, never informed us!!! Then the negotiator, Muhammad, promised to sort out, never did and went on leave while my debit order was not sorted out!!! The the team leader, Max, of negotiators after many e-mails eventually phoned me, again promised to sort out everything, never updated me, I had to ask, debit order still not sorted, don't know what is going on with the Bond, and this puts me in danger of losing my home and car!!! Debtbusters pride themselves on receiving all these rewards but their customer service are incredibly poor and very frustrating!!!
Dear Linda,
We are truly sorry to learn of your experience with us!
Our aim is to provide world-class service to our clients in every interaction, it saddens us when our team members fail to impress, such as in your case.
To ensure your concerns are addressed, a dedicated manager will contact you within a business day to address your concerns raised and hopefully regain confidence in our company once again.
Once again, we regret that you have had to experience this inconvenience and assure you of our continued best endeavors on your behalf.
Kind Regards
DebtBusters
Dear Linda,
We are truly sorry to learn of your experience with us!
Our aim is to provide world-class service to our clients in every interaction, it saddens us when our team members fail to impress, such as in your case.
To ensure your concerns are addressed, a dedicated manager will contact you within a business day to address your concerns raised and hopefully regain confidence in our company once again.
Once again, we regret that you have had to experience this inconvenience and assure you of our continued best endeavors on your behalf.
Kind Regards
DebtBusters