MM
Mercia M

1 reviews | Active since Sept 2017

13 Apr 2023, 13:20

Frustrated

I was placed under debt review by debt busters now they never sent the rejection letters to all the other credit bureaus and its red flagging my status and I need to get a clearance from them. I need assistance this has been since 2020

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply13 Apr 2023, 13:24
Official
Dear Mercia M


Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters