JT
Jacob T
1 reviews | Active since Feb 2024
30 Mar 2026, 14:11
Feedback Debtbusters
Hi Debtbusters
I'm following up on an email I sent to the CSU department on March 10th 2026, attached an affidavit as l was advised. I was requesting a holiday payment due to a family emergency that requires me to travel to Zimbabwe urgently. I'm disappointed that I haven't received any feedback, but got silence treatment but why?..
Regards, Mr and Mrs Taunyane ***
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DebtBusters SA's replyOfficial
30 Mar 2026, 15:13Dear Mr and Mrs Taunyane,
Thank you for your review and for bringing your concerns to our attention. We sincerely apologise for the lack of communication you have experienced regarding your email and request. Your matter is important to us, and we would appreciate the opportunity to investigate this further.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Kind regards,
The DebtBusters Team
Best regards,
DebtBusters SA's reply30 Mar 2026, 15:13
Official
Dear Mr and Mrs Taunyane,
Thank you for your review and for bringing your concerns to our attention. We sincerely apologise for the lack of communication you have experienced regarding your email and request. Your matter is important to us, and we would appreciate the opportunity to investigate this further.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Kind regards,
The DebtBusters Team
Best regards,