falsely placed under debt review 3 years ago. company has refused to do anything about it and has not removed it from my name

I have been under debt consolidation for almost 3 years when i never actually app**** or gave my consent. my banker at Nedbank at the time tried to sort it out. i have emailed about it and yet I'm still on under debt reconstruction and its the end of the year, the worst time to deal with anything. I've called debt busters this week about 4 times and they have transferred my call all over. I've been told i cant be helped. I've been told to go to the lender and and pay. over the past three years i have paid off the debts slowly. i didn't need any financial assistance.

now for the first time i urgently need a loan and or credit card and this debt thing has completely blocked me from my life.

so over 3 years i have not been able to build up or apply for anything. this is just not fair. Or right. i never complain or ask for help but this is really the final straw for me.

please can someone just remove what i never signed up for so i can start building a life and credit history and actually get somewhere....

upset, disappointed, patient .completely stuck no help no manners or etiquette no drive to build any sort of client base. or assist anyone who needs it.