MJ
Maduna J

1 reviews | Active since Aug 2024

14 Aug 2024, 13:59

Failure to pay credit providers

Everything was good till recently when the credit provider was not payed as per agreement. Now every time I call them they keep saying they will call me when the issue is resolved and at the same time I keep getting messages from the credit provider saying my account is not paid and I now have to pay more because of the charges for the account was not paid... I have been trying to get the matter resolved but every time I get brushed off by saying they will call me... 😡😡😡

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Replies (1)
DebtBusters SA
DebtBusters SA's reply14 Aug 2024, 14:02
Official
Dear Maduna Joshua ,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

 Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

 Best regards,
 DebtBusters.