MD
Masimbonge D
1 reviews | Active since Mar 2022
13 Mar 2022, 09:37
Extremely Poor Service from Annita G
Extremely poor service. They won't arrange for a refund when one of the creditors debits your account while you're on a debt counseling with them. Poor service. Annita G from their company is my financial consultant and she's not reliable. She'll only respond to your emails when signing you up but when you need something resolved she won't even bother replying. ****tiest service I've ever received in my life.
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Replies (2)
DebtBusters SA's replyOfficial
14 Mar 2022, 07:56 Dear Masimbonge D
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters.
DebtBusters SA's reply14 Mar 2022, 07:56
Official
Dear Masimbonge D
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters.
MD
Masimbonge D's updateReviewer Update
25 Mar 2022, 07:03It's been weeks and my refund from Finance27 hasn't been processed. Please can anyone follow up with this? I really need the help
MD
Masimbonge D's update25 Mar 2022, 07:03
Reviewer Update
It's been weeks and my refund from Finance27 hasn't been processed. Please can anyone follow up with this? I really need the help