EXTREMELY DISAPPOINTED WITH THEIR SERVICE

Debtbusters just doesn't respond back on queries, You get the usual "will take 3-5 working days", but then no response whatsoever. I have been threatening debtbusters with an ombudsman for a long time. They get the information incorrect, my queries have not been resolved for years. I was charged legal fees for an account that debtbusters messed up on and the lawyers did absolutely nothing on this account, even after numerous requests from my side for proof that the situation was resolved. To date nothing done. They cannot come back to me and resolve my query on this account, this has now been years. They have literally got my blood pressure so boiling because of their non response, non action. Pathetic. My serious concern at the moment is that I have asked for settlement letters on my accounts and I'm nearly out of this debt review, a few months left and I'm worried that because of their slovenliness that my debt or credit record will never be resolved, even though I've uphold my side. I'm actually at a loss and very dismayed and concerned. I actually am furious with them and wish I had some help to get my queries resolved and to ensure my accounts have been paid accordingly. These problems have been going on for years.