TL
Tshepi L

1 reviews | Active since Mar 2021

02 Aug 2021, 09:14

Extremely bad service ever

I'm very much disappointed with Debt busters I've been with them from 2016 and now I've finished paying my debit,am expecting them to email my clearance certificate of which is a problem Now.I have to buy 200 rand airtime to call them with any help. I don't see myself advising anyone to go to debt busters is the worst when it comes to their customers. I'm very angry right now.

0
Replies (2)
DebtBusters SA
DebtBusters SA's reply02 Aug 2021, 09:30
Official
Dear Tshepi L

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards
DebtBusters 
TL
Tshepi L's update02 Aug 2021, 09:40
Reviewer Update
I'm hoping for the best as I've already lost my patience.Can someone do their job and sent my clearance certificate that's all am asking for.