LF
Lance F

1 reviews | Active since Aug 2020

14 Sept 2021, 20:30

Extremely bad service

I am writing this review on behalf of my daughter, I have never experienced such bad customer service my daughter is under debt review with Debtbusters she has been trying to sort out issues with her debtors for almost a year debtbuster is the worst when trying to get hold off and to sort out issues for my daughter, I will be contacting my advocate for advise as I am sick and tired of company's taking advantage of younger people, it is a disgrace as her going under debt review was due to last year's covid lockdown and she lost her job debt companies are suppose to help and not neglect their promises as Debtbusters have done for almost a year now, you are more then welcome to contact me to discuss this further and try and restore your name

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Replies (1)
DebtBusters SA
DebtBusters SA's reply14 Sept 2021, 23:33
Official
 Dear Lance F

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
 Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
 Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards
 DebtBusters