1 reviews | Active since Aug 2019
Extremely bad service Debtbusters
<div>Coming out of the debt review and having all of your accounts being paid up should be the best experience ever unfortunately with Debtbusters and their staff that has no care to assist their clients I have sent mails to ++++ I have sent a mail two days ago and have still not received a response to my query I feel that this is disgusting pathetic and unacceptable There is no way I will ever want to be a involved with such a company or employees that appreciate there clients in this way The very first time ++++ promised that he will assist me to the very end of my process once my last account is paid up I did that and was passed on to ++++ and now he does not respond or even know what is goin on +++++ called me at one point being very helpful but he can even respond to an email or get his consultants to do their jobs correctly Please can you guys resolve my query? Do your jobs correctly and value your clients !!!!!!</div>
We are sorry that you are not having a great experience with us.
Have you logged into our client portal www.www.smartcents.co.za where you can view your accounts, payments and other debt counselling related information specific to your unique client profile. You can also liaise directly with a Senior Relationship Manager via Smartcents, via Contact Us, chat or even WhatsApp.
We have also escalated your review and a Senior Manager will investigate and get back to you within one business day.
Regards
The DebtBusters team
We are sorry that you are not having a great experience with us.
Have you logged into our client portal www.www.smartcents.co.za where you can view your accounts, payments and other debt counselling related information specific to your unique client profile. You can also liaise directly with a Senior Relationship Manager via Smartcents, via Contact Us, chat or even WhatsApp.
We have also escalated your review and a Senior Manager will investigate and get back to you within one business day.
Regards
The DebtBusters team
