1 reviews | Active since Sept 2011
Extremely Bad Custormer Service
I have been requesting Debtbuster to provide me with Clearance Certificate since 15 August 2017, and to date nothing has been done. I have been sent from pillar to post.
I am not sure what is their problem. The whole country is falling down because of bad customer service we receive from companies like Debbusters. Jarryd Walker, the relationship manager is hopeless and so ***********.
Once their get your money, they no longer care about you as a customer. I would never ever recommend people to use their services.
Best regards Omphile
Dear Lemoo,
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in regaining your confidence in our company. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.
Thank you,
Debtbusters
Dear Lemoo,
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in regaining your confidence in our company. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.
Thank you,
Debtbusters
Dear Lemoo.
We acknowledge and regret the Hello Peter report logged.
Unfortunatley we are unable to track your profile with your details provided, please could your refer your complaint to our dedicated management box, the email address is ***se include your ID number as a subject line.
Complaints assigned to this box has dedicated manager, therefore, the resolution will be swift.
Kind Regards|Debtbusters
Dear Lemoo.
We acknowledge and regret the Hello Peter report logged.
Unfortunatley we are unable to track your profile with your details provided, please could your refer your complaint to our dedicated management box, the email address is ***se include your ID number as a subject line.
Complaints assigned to this box has dedicated manager, therefore, the resolution will be swift.
Kind Regards|Debtbusters