BW
Bernadette W

1 reviews | Active since Jan 2020

07 Nov 2024, 09:59

Ensure you keep track

Form personal experience, make sure YOU keep track of what’s going on. Took a whole month for someone to get back to me regarding repayment options . You have to pester to get things done

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply07 Nov 2024, 10:02
Official
Dear Bernadette W,
 
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.