TA
Trudie A
1 reviews | Active since Feb 2018
12 Feb 2018, 08:55
Enquiries
On 31/01/2018 I required some info via email, on 31/01/2018 I received a ticket that my enquiry will be looked at and response will be send to me. Till today I havent received any feedback. Pls assist
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DebtBusters SA's replyOfficial
12 Feb 2018, 10:25Dear Trudie van As
Thank you for taking the time to communicate to us why our service did not meet your expectations.
At Debtbusters, customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes unavoidable mistakes happen. In such rare cases, a satisfactory solution will be attempted to help you regain confidence in our service and preventable measures are introduced.
Based on the events and circumstances outlined in your report above , we did not meet our goal nor deliver on the level of service you are accustomed to. To address and attempt to resolve your concerns a dedicated manager will contact you within a business day to discuss contents of your report.
Once again, we regret that you have had to experience this inconvenience and assure you of our continued best endeavours on your behalf.
Kind Regards
Debtbusters
Best regards,
DebtBusters SA's reply12 Feb 2018, 10:25
Official
Dear Trudie van As
Thank you for taking the time to communicate to us why our service did not meet your expectations.
At Debtbusters, customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes unavoidable mistakes happen. In such rare cases, a satisfactory solution will be attempted to help you regain confidence in our service and preventable measures are introduced.
Based on the events and circumstances outlined in your report above , we did not meet our goal nor deliver on the level of service you are accustomed to. To address and attempt to resolve your concerns a dedicated manager will contact you within a business day to discuss contents of your report.
Once again, we regret that you have had to experience this inconvenience and assure you of our continued best endeavours on your behalf.
Kind Regards
Debtbusters
Best regards,