1 reviews | Active since Oct 2023
****** *******
****** *******, I've entered into a contract with them in June, I spoke to a consultant by the name Ziphozethu Mgolozelwa who seemed really nice at the time she assisted me, months later after the creditors debited my account, I tried to call for her and I was told she's busy and that she'll call me back, nothing like that ever happened, I emailed and waited a month,still no response I called again a month later I was given the same response she's busy with another client she will call me back, I flipped and guess what, she called me back moments later. Till today there hasn't been any update from this company all they do is debit money from my account, I called the offices last month after having received a statement from all the creditors, stating that not even a cent was paid towards my account , I was told there's lawyer's fees I was not told about in June when I app****, I only discover this in Sept, I was promised a refund to date I haven't received a refund. These people continue to debit my account and the creditors are doing the same too, I'm really gatvoel and I demand for a full refund, I'll continue paying my debts directly to the creditors,this company has done enough damage to my creditscore and name.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
