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THABO M

1 reviews | Active since Jul 2021

19 Jul 2021, 15:44

****ED SERVICE EVER.

VERY ****ED UP SERVICE EVER....... WHAT A DISGRACE... I JUST WISH WE HAD MINUS 100 TAP HERE TO RATE YOU NEGATIVE 850....

0
Replies (3)
DebtBusters SA
DebtBusters SA's reply19 Jul 2021, 15:53
Official
Dear Thabo M


Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards
DebtBusters

Best regards,

TM
THABO M's update19 Jul 2021, 16:01
Reviewer Update
From: THABO BRIAN MOTHIBA
Sent: Monday, 19 July 2021 14:52
To: DebtBusters Client Services <***>
Subject: ****ED UP SERVICE GOOD DAY MANAGER
I have been trying to get my request sorted out. But to my surprise, Debt busters is playing funny games with personal information.
I have requested service from you ever since 23rd June 2021 but to this day nothing, I call in everyday to get transferred to the transfer department but no one in this damn company has the access to transfer calls to that department. I have spoken to numerous consultants but all are just so stupid enough to implicate debt busters even further. I have been doing this for more than four weeks now. and all I get is total bull****.
YOU CAN ****EN HELP ME, THEN WHY DELAY WITH MY PROFILE? I NEED THIS DONE TODAY. I HAVE NOTHING TO DO WITH STUPID COMPANY.
I HAVE SPOKEN TO ZIKHONA WHO PROMISED TO CALL ME BACK AT 14:00 TODAY. 19 JUNE 2021.
I HAVE SPOKE TO APELELE WHO WAS SO ****EN DAMN RUDE, I REALLY DONT KNOW WHY DEBT BUSTERS HAVE SUCH PERSONS IN THEIR COMPANY. SHE IS SO ****ED UP TO TGHE POINT WHERE SHE SHOULD NOT BE INTERACTING WITH CLIENTS. ****ED UP SERVICE AS USUAL.
I HAVE SPOKEN TO SISIPHO, ZIMKHITHA, MLUGISI AND ALL THIS CONSULTANTS CAN NOT EVEN DO ASSIST. CAUSE APPERANTLY THEY DO NOT HAVE ACCESS.
MY QUESTION IS THAT WHY HAVE CONSULTANTS TO TAKE OUR MESSAGES IF THEY CAN NOT HELP, BECAUSE OF ****EN SIMPLE ACCESS TO SYSTEM?
I'M ****EN SO ****ED OFF RIGHT NOW.
I'M GOING TO SENT ALL THIS TO NCR COMPLAINS AND ALSO TO HELLO PETTER.
THIS IS SO ****ED UP.
  • Zimkhitha i'm with justine on the line and he;s teling nonsense.
  • if my request is not attended to by close of business today i'm gong to report debt busters to NCR
  • My ID ***
  • Jul 15, 2:51 PM
  • Z
  • Zimkhitha
  • We are merely a support structure to guide you about our processes, we cannot assist on this platform.
  • Please email that to right department
  • I can not be going through this
  • What kind of a customer service is this?
  • Hello
  • Zimkhitha
  • Jul 15, 2:53 PM
  • This company is very useless...
  • Let me report you to NCR and Hello peter...
  • Jul 15, 3:07 PM
  • S
  • Sisipho
  • HI
  • if my request is not attended to by close of business today i'm gong to report debt busters to NCR
  • Jul 15, 3:07 PM
  • S
  • Sisipho
  • Yes we will assist you. .
  • Let me report you to NCR and Hello peter...
  • I need my 17.7
  • Jul 15, 3:08 PM
  • S
  • Sisipho
  • You don't have, as client services has already been notified.
  • It will be forwarded to you shortly.
  • Sisipho
  • Where i you gonna sent it?
  • Jul 15, 3:11 PM
  • S
  • Sisipho
  • Via email, we have your details.
  • I have all the names and times and dates ever since i started requesting this..
  • Jul 15, 3:13 PM
  • S
  • Sisipho
  • Alright.
  • Please wait for our email.
  • Today
  • Good day
  • 4 minutes ago
  • Z
  • ZIKHONA
  • Hi
  • How can we assist you?
  • a minute ago
  • Hi, are you still there?
  • I'm sick and tired of this **** now
  • I have all the names and date and times that i have contacted your stupid company
  • APELELE
6 minutes agoA
Apelele

  • Please email ***, we cannot assist on this platform.
  • CAN YOU READ?
  • STOP BULL****TING ME
6 minutes agoA
Apelele

  • Please email ***, we cannot assist on this platform.
  • Zimkhitha i'm with justine on the line and he;s teling nonsense.
  • if my request is not attended to by close of business today i'm gong to report debt busters to NCR
  • My ID ***
  • Jul 15, 2:51 PM
  • Z
  • Zimkhitha
  • We are merely a support structure to guide you about our processes, we cannot assist on this platform.
  • Please email that to right department
  • I can not be going through this
  • What kind of a customer service is this?
  • Hello
  • Zimkhitha
  • Jul 15, 2:53 PM
  • This company is very useless...
  • Let me report you to NCR and Hello peter...
  • Jul 15, 3:07 PM
  • S
  • Sisipho
  • HI
  • if my request is not attended to by close of business today i'm gong to report debt busters to NCR
  • Jul 15, 3:07 PM
  • S
  • Sisipho
  • Yes we will assist you. .
  • Let me report you to NCR and Hello peter...
  • I need my 17.7
  • Jul 15, 3:08 PM
  • S
  • Sisipho
  • You don't have, as client services has already been notified.
  • It will be forwarded to you shortly.
  • Sisipho
  • Where i you gonna sent it?
  • Jul 15, 3:11 PM
  • S
  • Sisipho
  • Via email, we have your details.
  • I have all the names and times and dates ever since i started requesting this..
  • Jul 15, 3:13 PM
  • S
  • Sisipho
  • Alright.
  • Please wait for our email.
  • Today
  • Good day
  • 4 minutes ago
  • Z
  • ZIKHONA
  • Hi
  • How can we assist you?
  • a minute ago
  • Hi, are you still there?
  • I'm sick and tired of this **** now
  • I have all the names and date and times that i have contacted your stupid company
6 minutes agoA
Apelele

  • Please email ***, we cannot assist on this platform.
  • I NEED TO SPEAK TO ZIKHONA
4 minutes agoA
Apelele

  • Please email ***, we cannot assist on this platform.
  • LIKE WHAT THE **** MAN
  • STOP THIS **** NOW
4 minutes agoA
Apelele

  • Please email ***, we cannot assist on this platform.
  • LISTEN WHO EVER YOU ARE
  • WHAT YOUR SURNAME?
4 minutes agoA
Apelele

  • Please email ***, we cannot assist on this platform.
  • YOUR SURNAME PLEASE?
4 minutes agoA
Apelele

  • Please email ***, we cannot assist on this platform.
  • YOUR SURNAME PLEASE
  • WHO IS YOUR MANAGER ?
  • YOUR MANAGERS NAME
  • APELELE I NEED YOUR MANAGERS NAME \
  • I'M KEEPING ALL THIS COMMUNICATIONS I HAVE WITH DEBT BUSTERS
  • N TODAY I'M REPORTING YOU AND ALL THE CONSULTANTS THAT I HAVE SPOKEN TO EVER SINCE 23 OF JUNE 2021.
  • I'M TAKING THIS TO HELLO PETER AND NCR
  • WHAT KIND OF CUSTOMER SERVICE IS THIS?
now
TM
THABO M's update20 Jul 2021, 14:13
Reviewer Update
GOOD DAY **********
As I told you several times on the phone clearly your half deaf or something, I ****EN TOLD YOU THAT I'M NOT OWING DEBT BUSTERS ANY CENT, DIDN'T YOU HEAR WHAT I TOLD YOU ON THE PHONE? CLEARLY NOT,, VERY USELESS AS YOUR DAMN COMPANY.
I HAVE LOST EVERYTHING, I HAVE NEVER UTILIZED YOUR DAMN SERVICES, I NEVER WANTED YOUR ****EN SERVICES SO IN A NUT SHELL YOU MUST BE ****EN CRAZY AND I NEED THIS **** CANCELLED ON MY NAME. I HAVE REPORTED THIS TO NCR AND TRIBUNAL COURT. I HAVE BOOKED A DATE FOR COURT APPEARANCE. I HAVE NEED YOU TO RELEASE MY INFORMATION NOW. I'M NOT GOING TO PAY YOU ANY ****EN CENT, YOU ****** **********. I KNOW MY RIGHTS; YOU ARE NOT GOING TO **** ME AS YOU THOUGHT YOU WILL.
YOU CAN NOT HELP ME WITH ANYTHING THEN WHY KEEP ME FOR MORE THAN FOUR YEARS. WITH NO SERVICES FROM YOU.
THIS IS ALL BULL****. YOU CAN TAKE THAT INVOICE AND STICK IT UNDER.
I HAVE BEEN CALLING YOU FOR HOW LONG?
I HAVE NOTHING TO DO WITH DEBT ****EN **********.
RELEASE MY ****EN FILE.
ACTUALLY, CANCEL THIS WHOLE THING, I WAS TOLD TELEPHONICALLY IN 2016 THAT THIS WAS JUST FOR A QUOTATION PURPOSES, ONLY TO FIND OUT THAT YOUR ****** ********* CONSULTANT HAS REGISTERED ME FOR DEBT REVIEW. I HAVE CALLED FOR 20 DAYS AFTER I REALIZED THIS **** IN 2016 BUT IT WAS NEVER CANCELLED.
CANCEL THIS ****EN THING NOW.
I AM NOT PAYING YOU ANY ****EN CENT.
CANCEL THIS ****EN THING NOW. NOW. NOW. NOW.