Early debit without permission or authorisation
Today, I got an sms to inform me that my money will be debited now, in the middle of the month, in stead of the 26th. They took my food money and it's now showing as unavailable in my account. I'm a single mother with two small children. I don't know how I'm going to get through until payday on the 26th, which is the day I authorised my monthly instalment. I have no funds in my account left. Can anyone tell me what happened and why? Usually companies ask the clients before doing something like this.
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Replies (3)0
Replies (3)'s updateReviewer Update
17 Dec 2020, 03:48I can't get my medication script, I can't buy food, I booked my car for repairs but can't take it. All my provision until payday was taken without my consent.
's update17 Dec 2020, 03:48
Reviewer Update
I can't get my medication script, I can't buy food, I booked my car for repairs but can't take it. All my provision until payday was taken without my consent.
DebtBusters SA's replyOfficial
17 Dec 2020, 08:32Dear Christelle B
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
DebtBusters SA's reply17 Dec 2020, 08:32
Official
Dear Christelle B
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
's updateReviewer Update
17 Dec 2020, 08:40Dear sir/ma'm, this does not help when I need my medication and food immediatly.
's update17 Dec 2020, 08:40
Reviewer Update
Dear sir/ma'm, this does not help when I need my medication and food immediatly.