jC
jarod C
1 reviews | Active since Feb 2015
30 Jan 2024, 16:07
DONT USE DEBTBUSTERS!
What started out as great service has now turned into a nightmare. My installment agreed upon was debited off my account for the last two months, this month an amount almost R3000 more was debited as apparently they still havent come to an agreement with FNB and our bond! Im now 3 months in arrears with my bond and getting daily calls and sms saying please pay to avoid legal action. DebtBusters has done nothing to help me other than say we are looking into this and will call you back which never happens and im now done! Word to the wise dont choose DebtBusters!
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Replies (2)
DebtBusters SA's replyOfficial
30 Jan 2024, 16:17Dear jarod,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
DebtBusters SA's reply30 Jan 2024, 16:17
Official
Dear jarod,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
jC
jarod C's updateReviewer Update
31 Jan 2024, 10:14Im still waiting on someone to get back to me, ive now contacted Legal Aid as well as the Ombudsman.
I see from the review's im not the only one having this issue.
I see from the review's im not the only one having this issue.
jC
jarod C's update31 Jan 2024, 10:14
Reviewer Update
Im still waiting on someone to get back to me, ive now contacted Legal Aid as well as the Ombudsman.
I see from the review's im not the only one having this issue.
I see from the review's im not the only one having this issue.