TM
Tamariske M

1 reviews | Active since Jul 2020

08 Apr 2022, 14:17

Don't use DebtBusters!!!!

Don't use DEBTBUSTERS!!!! You are better off managing your own debt. DebtBusters put me in a far worse financial position than I was in had I not made the mistake to trust them to handle my debt. They are SO UNHELPFUL too. I've been asking for over a month for all the documents I need to do a full recon and they STILL have not assisted me and keep blowing me off instead of answering my questions. Because of DebtBusters, I will be paying off my vehicle almost 3 times in interest only, despite having NEVER missed or short paid on my vehicle before or after I naively gave them my debt. They can't even explain to me how they secured such ridiculous interest rates on the court order which they are seemingly not willing to even discuss with me. I have never been more disappointed with a company than I am with Debtbusters.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply08 Apr 2022, 14:19
Official
Dear Tamariske M,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters.

Best regards,