CP
Chantal P
1 reviews | Active since Jul 2016
13 May 2022, 14:18
Don't recommend \ DO NOT USE under any circumstances
#shocking service From the onset this company has done nothing but display GROSS incompetence. I have now settled my account and want my clearance certificate. Not a chance. They DO NOT answer their phone, their consultants put you on hold for over 40 minutes then drop the call. They promise feedback which never comes! I have sent email after email regarding this and..... WHITE NOISE. Clearly once your debt is settled and there is nothing more in it from them you become a nuisance to be ignored.
Helpful (0)
Replies (2)0
Replies (2)
DebtBusters SA's replyOfficial
13 May 2022, 14:24Dear Chantal P,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters
DebtBusters SA's reply13 May 2022, 14:24
Official
Dear Chantal P,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters
CP
Chantal P's updateReviewer Update
16 May 2022, 09:13Good day, ZERO response and / or contact from Friday? The above email address is invalid????
CP
Chantal P's update16 May 2022, 09:13
Reviewer Update
Good day, ZERO response and / or contact from Friday? The above email address is invalid????