MN
Melissa N

1 reviews | Active since Oct 2017

13 Jun 2022, 21:12

Don't bother signing up - useless

You never respond to emails and your consultants are always busy! I can't believe that i am struggling to get any help let alone communication after i raised concerns with your bad online reviews of other customers complaining about your services. You are quick to sign a person up and always on time with deductions but fail to communictae. Your apps are also useless, never get any statements - i have to call each time!!! Your negotiations are not even half of what we discussed and i'd be darned if you get a cent of my money again. Zikhona Funani, Malieka Salie and Ayabonga Mlanjana, not even of them bothers. Pathetic!!!!

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Replies (1)
DebtBusters SA
DebtBusters SA's reply14 Jun 2022, 07:48
Official
Dear Melissa N

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters