AB
Amanda B
1 reviews | Active since Sept 2014
26 Sept 2023, 11:35
DONE USE DEBTBUSTERS SA
Ok so now again, I have to go to Hellopeter to get a response from Debtsource SA to get Debtsource to respond. I finished my last payment at the end of July 2023. I was told it can take 3-4 weeks to get clearance with Burea's sorted. They did not even started the clearance until I followed up on 17 Aug with this case No CASE***. On 04 Sep Debbusters advised they are only waiting for 2X more paid up letters and would come back to me in 5 days. Now it is 26 Sep, 22 days later and I am still not getting feedback.
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DebtBusters SA's replyOfficial
26 Sept 2023, 11:40Dear Amanda,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
DebtBusters SA's reply26 Sept 2023, 11:40
Official
Dear Amanda,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.