Do not want to help cancel Debt Review
Good day,
Debt Busters keeps giving me wrong information. I went to the magistrate court and they told me Debt Busters must cancel my Debt Review as their was no court order. They are constantly refusing to update the system. I app**** but was issued a 17.W as I made no payments with them.
I have checked multiple with the Stellenbosch Magistrate court Clerks and they say the same thing. Debt Busters must cancel my Debt Review themselves. But they keep refusing to help me.
This is a sickening process that is never ending and this company does not want to help me.
Thank you.
Dear James-dearham,
Thank you for letting us know about your recent experience with DebtBusters. We apologize for our service not meeting your expectations , and appreciate you taking time to share your concerns.
Our goal is to provide consistent reliable and an exemplary level of customer service. Based on the events and circumstances outlined in your report above , we did not meet our goal nor deliver on the level of service you are accustomed to.
To ensure your concerns are addressed , a dedicated manager will contact you within a business day to address your concerns raised and hopefully regain confidence in our company once again.
Kind Regards
DebtBusters
Dear James-dearham,
Thank you for letting us know about your recent experience with DebtBusters. We apologize for our service not meeting your expectations , and appreciate you taking time to share your concerns.
Our goal is to provide consistent reliable and an exemplary level of customer service. Based on the events and circumstances outlined in your report above , we did not meet our goal nor deliver on the level of service you are accustomed to.
To ensure your concerns are addressed , a dedicated manager will contact you within a business day to address your concerns raised and hopefully regain confidence in our company once again.
Kind Regards
DebtBusters