1 reviews | Active since Dec 2023
Do not use this company. They are USELESS
This company is playing with my life. They are ***********. They could not negotiate with my biggest account. I had to negotiate it myself, the consultant could not do it and she gave me terrible advice. Advice that messed up my entire account. By the time her advice caused big problems, I was handed to someone else who increased my instalment by R2000. When I emailed to get some answers and an explanation, I got no reply. They do not communicate. They do not reply to emails, or they reply too late when the issue is not relevant anymore and a new issue arises.
Now no one can fix my account. They are not accepting guilt. They are not trying to help me. Debt busters do not care about their clients, if they did, they wouldn't have so many bad reviews of the same issues.
When you seek debt counselling, and you get a company like this that does not care what happens to you and your assets then you lose all hope. When I joined this company, it was my last resort to survive in this Country. A country where we are hit with high interest rates, high petrol prices, and food prices that hike up with no warning.
This company has not protected me and my family, they have ripped the carpet out from under me with their bad service, leaving me and my family out on the streets. I would not recommend this company to anyone.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters
