1 reviews | Active since Aug 2013
DO NOT USE Debtbusters !!!
i have been with debt busters since last year paying monthly until ending March 2020 because as of April 2020 i was laid off work due to national lock down under no work no pay.
i called debt busters to inform them of my situation, the requested a letter from employer stating that i am under no work no pay. They promised to communicate with my creditors which they never did.
I was called back at work on the 01 st of September 2020 after 5 months of no income only to get calls from my creditors that i have not being paying and they never heard anything from debt busters since. i made arrangements with my creditors since now they were calling me direct i have bee paying them directly and the interest is still high. Debt busters couldnt help me as my debt counsellor i mean if i had to make arrangements my self and pay my credit providers at high interest myself what are they there for?
Debt busters are now sending communication threatening messages :
You will still be considered under Debt Counselling, as the Debt Counselling flag will not be removed from your name. You will not be able to apply for further credit You will be at risk of termination by credit providers You will not be able to successfully complete the Debt Counselling process We will no longer act on your behalf Your credit life insurance will be cancelled as payment to this are made via PDA 1 credit provider already terminated debt buster they are contacting me directly because debt busters did not keep their promise
2 Why wont debt counselling flag be removed if i have fully paid al my creditors *debt busters failed dismally
3 So i must pay debt busters to do nothing because all my creditors are contacting me directly
I am now retrenched and i will pay off all my accounts but i want nothing to do with DebtBusters honestly, consultants are so unprofessional and don't keep promises not one bit.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
