C
Christine
1 reviews | Active since Apr 2026
05 Jun 2026, 09:53
Do not use DebtBusters
I have been trying to speak with a manager for 3 weeks now regarding a complaint. DebtBusters is incredibly quick to call and email when signing you up, but once you have entered into an agreement with them, they will not respond to emails or calls. The way in which my case has been handled has been shocking, and cost me an additional R600. While Debt Consolidation is an amazing tool for taking back control of your finances, I strongly recommend that any potential customers use a different agency as DebtBusters does not have any customer service and you will never be assisted with genuine complaints.
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DebtBusters SA's replyOfficial
05 Jun 2026, 09:59Dear Christine,
Thank you for your feedback. We are sorry to hear about your experience and understand your frustration regarding the lack of communication and the difficulty you have experienced in trying to speak with a manager regarding your complaint.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for your feedback. We are sorry to hear about your experience and understand your frustration regarding the lack of communication and the difficulty you have experienced in trying to speak with a manager regarding your complaint.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
DebtBusters SA's reply05 Jun 2026, 09:59
Official
Dear Christine,
Thank you for your feedback. We are sorry to hear about your experience and understand your frustration regarding the lack of communication and the difficulty you have experienced in trying to speak with a manager regarding your complaint.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for your feedback. We are sorry to hear about your experience and understand your frustration regarding the lack of communication and the difficulty you have experienced in trying to speak with a manager regarding your complaint.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.