iK
irene K

1 reviews | Active since Aug 2013

16 Aug 2024, 10:21

DO NOT TRUST DEBT BUSTERS

Worst mistake I ever made was to trust Debt Busters with my credit rehabilitation - no response to emails at all, if you phone you get a different story every time I am still having to deal directly with my creditors since Debt busters does not bother - Now two of my accounts are being handed over because Debt busters could not be bothered to respond to a creditor

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Replies (1)
DebtBusters SA
DebtBusters SA's reply16 Aug 2024, 10:45
Official
Dear Irene K,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

 Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

 Best regards,
 DebtBusters.