1 reviews | Active since Oct 2012
DO NOT SIGN UP WITH DEBT BUSTERS!
My husband and I have been trying to get someone to call us back for WEEKS.
My husband has completed his counselling. 2 weeks ago we sent through all paid up letters and he was told that there was a STOP put to his debit. 2 days ago, a debit still went off and we have been struggling to get someone to call us back for the last 2 days!
I, on the other hand, have been trying to CANCEL my counselling with Hyphen for the last 3 months. No one responds on email or by phone calls. I was called 2 days ago to say my counselling is cancelled, but I got an SMS this morning to say a debit will be made tonight.
This is absolutely pathetic and unhelpful. If you're looking at joining up, please know that this company is super fast and helpful when signing up, but you cannot leave and you cannot get assistance once you have joined.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters