LM
Leandra M
1 reviews | Active since May 2022
09 Dec 2025, 08:55
Do not recommend
Been waiting for a clearance certificate since October. Further investigation has shown Debtbusters has been paying an incorrect account. Initially enquired in August, should have been picked up then. No-one ever calls me back, I can’t get answers, managers will never phone you back and never take your call. Regret using this company, only there to get their cut and then leave you flagged and unwilling to assist.
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DebtBusters SA's replyOfficial
09 Dec 2025, 09:15Dear Leandra,
Thank you for taking the time to share your experience. We sincerely apologise for the frustration and inconvenience you’ve faced, particularly regarding the delay with your clearance certificate.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for taking the time to share your experience. We sincerely apologise for the frustration and inconvenience you’ve faced, particularly regarding the delay with your clearance certificate.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
DebtBusters SA's reply09 Dec 2025, 09:15
Official
Dear Leandra,
Thank you for taking the time to share your experience. We sincerely apologise for the frustration and inconvenience you’ve faced, particularly regarding the delay with your clearance certificate.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for taking the time to share your experience. We sincerely apologise for the frustration and inconvenience you’ve faced, particularly regarding the delay with your clearance certificate.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.