SR
Samantha R

1 reviews | Active since Jun 2023

01 Jun 2023, 06:31

Dissatisfied

I recently went into debt review with DebtBusters. I was promised the world but obviously to good to be true. I have been trying to get proper feedback from this people especially Simamkele that assisted me. Once they received the money they are not interested in you anymore. My monthly deduction was made including most of my normal debit orders were deducted. My account has a negative balance and don't even have money to feed my children and parents. Simamkele advised that they will credit my funds back but still nothing after a week of emailing them. No returned calls but call you immediately when they want the business

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Replies (1)
DebtBusters SA
DebtBusters SA's reply01 Jun 2023, 08:20
Official
Dear Samantha R,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters.