JC
Jacqueline C

1 reviews | Active since Apr 2026

30 Apr 2026, 09:07

Dissatisfied

I went under Debt review in Jun 25, court order was granted and payments were made to my Creditor. In Nov 25 I started receiving SMSes from an Attorney noting that the Creditor had handed me over. I immediately contacted Debtbusters regarding this matter. This has been ongoing since then and I received a Summons from the Court as the Attorneys insist I have not made payment to my loan account since Nov 25 but I can see, on my statements, Debtbusters have made payments. Now I sit with the Summons over my head, had to go to court to put in my objection. I am not sure who is at fault but the service I am receiving is TERRIBLE. I have spent so much time and money on calls to Debtbuster to resovle this matter and still battle with feedback, I sit in the dark!

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Replies (1)
DebtBusters SA
DebtBusters SA's reply30 Apr 2026, 09:24
Official
Dear Jacqueline, Thank you for taking the time to share your experience with us. We are truly sorry to hear about the challenges you are facing regarding your debt review process. Your concerns are important to us, and we would appreciate the opportunity to address them. Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company. Kindly note our escalation channel is theceosoffice@debtbusters .co .za. Sincerely, The DebtBusters Team