ZO
Zelda O
1 reviews | Active since Jan 2022
08 Nov 2023, 09:16
Dissapointed
I phoned Debt Busters to go under debt review. Day 1 they were very helpful. That was on the 30th of October. Today I phoned my bank to find out if my debit orders was cancelled, just to find out that my profile does not show that I am under debt review. This after I already accepted the debi check from Debt Busters. As if things are not stressful enough, I must deal with a company that was supposed to make life easier and now things are worse. To make things worth is that the agent who assisted me is not available when I phone.
Helpful (0)
Replies (2)0
Replies (2)
DebtBusters SA's replyOfficial
08 Nov 2023, 09:18Dear Zelda O,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
DebtBusters SA's reply08 Nov 2023, 09:18
Official
Dear Zelda O,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
ZO
Zelda O's updateReviewer Update
08 Nov 2023, 09:54I have already phoned Debt Busters 3 times this morning and the agent who helped me is not returning my call.
ZO
Zelda O's update08 Nov 2023, 09:54
Reviewer Update
I have already phoned Debt Busters 3 times this morning and the agent who helped me is not returning my call.