JM
Jamie-lee Maarman
1 reviews | Active since May 2025
08 May 2025, 00:03
DebtBusters SA
<div>Very disappointed in them ,I have been going back and forth with them for a refund and they don't respond for weeks. When they do,they buy time again ,asking irrelevant questions. Last time we had agreed that Finchoice did infact owe me a refund as they shouldn't have deducted to start with. When they came back after a month , they said I was already paid in December which is not the case. This is such a bad breach of contract. So far ,I wouldn't recommend, as they encourage us to. So</div>
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DebtBusters SA's replyOfficial
08 May 2025, 08:16Dear Jamie-Lee,
Thank you for sharing your concerns with us. We sincerely apologise for the experience you have encountered regarding your refund. Your feedback is important, and we wish to resolve this matter.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Kind regards,
DebtBusters Team
Best regards,
DebtBusters SA's reply08 May 2025, 08:16
Official
Dear Jamie-Lee,
Thank you for sharing your concerns with us. We sincerely apologise for the experience you have encountered regarding your refund. Your feedback is important, and we wish to resolve this matter.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Kind regards,
DebtBusters Team
Best regards,