CN
Cay N
1 reviews | Active since May 2024
05 Aug 2024, 09:29
Disgusting service
When signing up with debt busters for the first 3 months I've had nothing but relieve knowing that my. Debt is being handled and how was I mistaken.. I was told two accounts did not agree to the monthly fee, but on the statement it shows they are being paid and I had no confirm of this.. I've had nothing but problems, I need to everytime call and follow up with them, calls back was requested and no one ever called my back this has caused me so much stress. I wish I never agreed to sign up with this, their service is ridiculous.
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Replies (2)0
Replies (2)DebtBusters SA's replyOfficial
05 Aug 2024, 09:45Dear Cay N,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters
DebtBusters SA's reply05 Aug 2024, 09:45
Official
Dear Cay N,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters
CN
Cay N's updateReviewer Update
09 Aug 2024, 18:03Day 4 since this reveiw and no consultant called me what so ever and this is what you call customer service.. What a joke!!
CN
Cay N's update09 Aug 2024, 18:03
Reviewer Update
Day 4 since this reveiw and no consultant called me what so ever and this is what you call customer service.. What a joke!!
