NM
Nhlanhla M

1 reviews | Active since Nov 2023

24 Jan 2024, 09:45

disgusting service

i sspoke to a lady from the payment department , i laid down my concerns to her she didnt listen or try and assist me. She was rude and very un willing to assist me

Nhlanhla Matebe ***

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply24 Jan 2024, 09:52
Official
Dear Nhlanhla M,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

 Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

 Best regards,
 DebtBusters