1 reviews | Active since Oct 2021
Disgusting service
I was very satisfied with the level of service I received UNTIL I settled my debt. When I checked my credit score, the debt I had settled in May 2020 was still reflecting in October 2021. When I contacted the center I was told that Amanda Mayo would be in contact. She sent me 1 email saying they would investigate and the amounts on Hyphen statement are estimates (please note the amount on the last statement is ZERO as I settled and got a refund in May last year). I have since sent FOUR emails requesting feedback from Amanda with no reponse. Absolutely disgusted with the service and incredibly disappointed since I have previously recommended debtbusters to friends BUT I will never, ever recommend debtbusters to ANYBODY in financial ditress again.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters