PS
Pierre S
1 reviews | Active since Jan 2014
16 Jul 2019, 16:14
Disgusting lack of service from DebtBusters
I have on numerous occasions tried to have this company assist me in the resolution of my issues with my bank. After more than a month of literally nothing happening, I am now unable to get hold of anyone who works there and still have no closure on what is a simple issue. I have also asked to chat with a manager for 3 weeks now to no avail.
DO NOT USE THIS COMPANY. They are sharks without ethics. I have contacted the NCR to take this matter further
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Replies (1)
DebtBusters SA's replyOfficial
16 Jul 2019, 21:36Good day @Pierre
Your review will be forwarded to a Senior Relationship Manager who will investigate and get back to you within the next business day.
Have you logged in on your client profile via our online portal www.smartcents.co.za. This platform provides you with all your relevant and specific payments and account info and you can liaise directly with a Query Manager (via the chat box or Contact Us button).
Regards
The DebtBusters Team
Your review will be forwarded to a Senior Relationship Manager who will investigate and get back to you within the next business day.
Have you logged in on your client profile via our online portal www.smartcents.co.za. This platform provides you with all your relevant and specific payments and account info and you can liaise directly with a Query Manager (via the chat box or Contact Us button).
Regards
The DebtBusters Team
DebtBusters SA's reply16 Jul 2019, 21:36
Official
Good day @Pierre
Your review will be forwarded to a Senior Relationship Manager who will investigate and get back to you within the next business day.
Have you logged in on your client profile via our online portal www.smartcents.co.za. This platform provides you with all your relevant and specific payments and account info and you can liaise directly with a Query Manager (via the chat box or Contact Us button).
Regards
The DebtBusters Team
Your review will be forwarded to a Senior Relationship Manager who will investigate and get back to you within the next business day.
Have you logged in on your client profile via our online portal www.smartcents.co.za. This platform provides you with all your relevant and specific payments and account info and you can liaise directly with a Query Manager (via the chat box or Contact Us button).
Regards
The DebtBusters Team