CP
Caroline P
1 reviews | Active since Jun 2024
27 Aug 2026, 12:06
Disgusted, Angry, Completely shuttered!!!
I am honestly very disheartened and angry at Debt Busters and if there was a negative rating I would have gladly given it. My account was debited even after I requested for everything to be frozen as I settle my debts. I settled all debts, sent paid up letters and I received a clearance certificate. To my shock, my account was still debited. I am taken to pillar and post when I’m requesting a refund and I am not getting any assistance at all. Please refund me back my money 😡😡😡😡😡😡
Helpful (0)
Replies (2)0
Replies (2)
DebtBusters SA's replyOfficial
27 Aug 2026, 13:47Dear Caroline,
Thank you for taking the time to share your experience with us. We genuinely regret to hear about the challenges you have encountered.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
The DebtBusters Team
Thank you for taking the time to share your experience with us. We genuinely regret to hear about the challenges you have encountered.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
The DebtBusters Team
DebtBusters SA's reply27 Aug 2026, 13:47
Official
Dear Caroline,
Thank you for taking the time to share your experience with us. We genuinely regret to hear about the challenges you have encountered.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
The DebtBusters Team
Thank you for taking the time to share your experience with us. We genuinely regret to hear about the challenges you have encountered.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
The DebtBusters Team
CP
Caroline P's updateReviewer Update
01 Sept 2026, 10:18Thank you team, I came back with an update, I have received my refund from Hyphen. Thank you so much for your assistance, I’m just sad that it had to take me to this far to get my refund. Last time I wasn’t so lucky to receive when I was double debited.
CP
Caroline P's update01 Sept 2026, 10:18
Reviewer Update
Thank you team, I came back with an update, I have received my refund from Hyphen. Thank you so much for your assistance, I’m just sad that it had to take me to this far to get my refund. Last time I wasn’t so lucky to receive when I was double debited.