TH
Tenille H

1 reviews | Active since May 2018

28 Nov 2020, 12:09

Disgusted and disappointed

Good day

I am highly annoyed and disappointed with your service, I have changed my debit order date well ahead of time, you people advised my next debit order will run on the 5th of December.... TO MY DISMAY MY ACCOUNT WAS DEBITED AND NOW I AM LIABLE FOR UNPAID CHARGES, I WANT THIS FIXED NOW OR I WILL PUT YOU'LL ON SOCIAL MEDIA AND HELLO PETER, I HAVE ALWAYS PAID MY ACCOUNT.

REGARDS TENILLE

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply28 Nov 2020, 18:27
Official
Dear Tenille K

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards
DebtBusters