MS
Moehsina S

1 reviews | Active since Mar 2022

29 Mar 2022, 08:49

Disgusted

I am currently under debt review. I left work and as per Sars I first need that clearance to be taken off debt review before I get my money. So SARS needs the clearance from you. Now I am told they can only do this if all my debt is paid. How does one do that if u don't have an income and the cash you are waiting for is to pay your debt. I'm sooo confused as I need to fix this asap

0
Replies (2)
DebtBusters SA
DebtBusters SA's reply29 Mar 2022, 08:51
Official
Dear Moehsina S

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters 
MS
Moehsina S's update30 Mar 2022, 11:14
Reviewer Update
Good day, it has been over a day I haven't receieved any feedback on canceling my debt review. In this day and age I don't understans why it can't be can caller as per instructions as I need it to be cancelled to pay off my debt.