1 reviews | Active since May 2025
Disgusted.
Debt Busters sent out my Form 17.1 too late to certains credit providers which resulted in my account not only being debited by Debt Busters but as well as the credit providers. I have sent numerous emails regarding a refund. Made numerous calls and still to this day, no response and no feedback. This was a fault on their end. Why do I have to pay for their incompetency? I joined on the first of July 2026. My Form 17.1 was emailed to me on the same day. Yet they submitted it late to certain credit providers. Instead of saving me money and making my load a little lighter, they caused me stress and depression. They refuse to return my calls or answer my emails. I am very very dissatisfied with their service and have decided to move my account to another company. Definitely will not recommend them.
Thank you for sharing your concerns regarding your experience with DebtBusters. We sincerely apologise for any distress this situation may have caused you.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
The DebtBusters Team
Thank you for sharing your concerns regarding your experience with DebtBusters. We sincerely apologise for any distress this situation may have caused you.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
The DebtBusters Team
