Disgruntled customer.

Good day, I have actually been extremely frustrated with the lack of communication from your consultants. I have sent numerous emails and constantly get referred to a new consultant each time. Going forward I suggest that you assign one consultant to each query so that the customer does not have to repeat the query over and over. Statements are not accurately given.. I was told that my account would be finalised in June with an amount of R1450, however the full debit order was deducted. When I questioned this I was told my account would be completed in November. I had contact with Absa bank to say that they had terminated the account with Debt Busters, however you kept them on my debt list indicating to me that they were still being paid via you. I do not feel that you keep in contact with your clients and offer them advice or indeed up to date notices on their accounts. I will be extremely relieved when my dealings with your company are over. That being said I want a full statement of all payments made on my behalf since I joined Debt Busters. I expect a response to this review at your earliest convenience. Jayne Buitendach