Disappointing Service Delivery

In February I paid off all my outstanding debt with the hope that I will finally not be under debt review. I have sent numerous emails requesting for my clearance certificate, the first email was sent on the 12th March 2018. To date I have received numerous emails confirming/promising that I will get my certificate in a day or two, but four months down the line I still have nothing.

I am totally disgusted and somewhat disappointed at the lack of delivery from debtbusters. I have been very patient but I see that this company really has no care deliver their end of the bargain/contract/agreement.

If I do not receive my clearance certificate by the end of this week, I will be reporting debtbusters to the NCR and National Consumer Tribunal.