AM
Ali M

1 reviews | Active since Sept 2013

26 Mar 2018, 20:24

Disappointing service

Debtbusters is useless when it comes to customers service. They don't know when to give feedback or update, as the debt counsellors they should be advising you instead you end up doing their job. Even when you closes all your credits they still find a way to keep you with them for longer just to such you dry. End they claim to be the best.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply27 Mar 2018, 11:45
Official

Dear djodjo,

Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

We will be in contact with you in the coming days to make our best attempt in regaining your confidence in our company. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.

Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.

Thank you,

Debtbusters

Best regards,