1 reviews | Active since Oct 2016
Disappointing
<p>Hi. I got in touch weeks ago to request that the amount of my debt counselling be reduced this month as I will not be able to meet it. I have received no response. Further, I have received an email from one of my credit providers that payment has not been received in months. What is happening with the instalment I'm paying monthly, if you're not distributing it to credit providers?</p>
We are truly sorry to learn of your experience with us!
Our aim is to provide world class service to our clients in every interaction, it saddens us when our team members fail to impress, such as in your case.
We reviewed you query and found no communication that indicates that this matter was brought to our attention prior to this report hence no response.Your enquiry has since been referred to your relationship manager.
Kind Regards|Debtbusters
Best regards,
We are truly sorry to learn of your experience with us!
Our aim is to provide world class service to our clients in every interaction, it saddens us when our team members fail to impress, such as in your case.
We reviewed you query and found no communication that indicates that this matter was brought to our attention prior to this report hence no response.Your enquiry has since been referred to your relationship manager.
Kind Regards|Debtbusters
Best regards,