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bernadine C

1 reviews | Active since Dec 2016

02 Aug 2022, 08:28

Disappointed

I was told Debt Busters are the best in terms of sorting out your finances and making the journey as pleasant as possible. But so far it's been horrible. I can't get ahold of my agent. My bank took money that SARS paid into my account, which I still have not received. My debit order has not gone off, for what reason I don't know, and now my car insurance hasn't been paid and now I'm not covered. If I knew that this is what it would be like, I would've never signed up, and I definitely would not recommend this company. I was referred by a friend who was very happy; I can't see why.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply02 Aug 2022, 09:07
Official
Dear Benrnadine C,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters