1 reviews | Active since Oct 2016
disappointed
<p>good day, im so angry right now with debt busters. i exited the debt review on the 1/09/2016 the court order was granted. i was helped by Ashlynn. i sent her an email on the 21/10/2016 informing her that the status on credit bereau has not changed as i called the transunion and they confirmed that the debt review flag has not been removed. she promised to inform the credit bereau that im no longer under debt review and she will keep me posted till today. i sent her an email yesterday only to be informed by outreply that she is no longer working for debt busters. can someone please help me in this regard as i sent Kennan an email and she has not responded not even available on telephone</p>
Dear Percy,
On behalf of everyone at Debtbusters, we would like to apologize for the trouble you had experienced with us recently. This comes as a surprise, given the attention we devote to every client interaction.
We have taken many steps to narrow down the causes of this mistake and found out that Ashlynn unfortunately omitted your enquiry in her handover.Your case has since been handed over to Shante who has since contacted you to discuss your concerns
Your feedback was essential to realize this flow in our system and we are taking all the necessary precautions to eliminate this and similar issues from happening again.
Kind Regards|Debtbusters
Best regards,
Dear Percy,
On behalf of everyone at Debtbusters, we would like to apologize for the trouble you had experienced with us recently. This comes as a surprise, given the attention we devote to every client interaction.
We have taken many steps to narrow down the causes of this mistake and found out that Ashlynn unfortunately omitted your enquiry in her handover.Your case has since been handed over to Shante who has since contacted you to discuss your concerns
Your feedback was essential to realize this flow in our system and we are taking all the necessary precautions to eliminate this and similar issues from happening again.
Kind Regards|Debtbusters
Best regards,