1 reviews | Active since Sept 2017
DEMAND ANSWERS !!!!
Hi signed up with DebtBusters in 2015 with the idea they will sort out my Debt problem and hopefully this would be sorted.
I have stopped counting how many times I have phoned and made contact with them regarding my Creditors with several issues that I brought to light and they do not give you the feedback in the time they state they will. You wait and wait and give the most ridiculous answers with feedback that I am horrified about.
I am still waiting for them to answer several queries about my accounts and I am certainly not happy about what has happened to my name in this matter as well.
This morning I was told that Aqil, the Team Leader will make contact with me and I really did not want to go as far as Hello Peter to hopefully get an reaction out of them.
I hope that with this message Aqil will actually contact me as soon as possible.
This is not the service I thought I would be getting from day one.
Dear Charmaine joos,
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in regaining your confidence in our company. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.
Thank you,
Debtbusters
Dear Charmaine joos,
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in regaining your confidence in our company. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.
Thank you,
Debtbusters
Dear Charmaine,
We are finding hard to track your profile, please could you direct this report to our escalation box at *** .
Your complaint will be directed to the group manager.
Regards
Debtbusters
Dear Charmaine,
We are finding hard to track your profile, please could you direct this report to our escalation box at *** .
Your complaint will be directed to the group manager.
Regards
Debtbusters
Dear Charmaine,
We are finding hard to track your profile, please could you direct this report to our escalation box at *** .
Your complaint will be directed to the group manager.
Regards
Debtbusters
Dear Charmaine,
We are finding hard to track your profile, please could you direct this report to our escalation box at *** .
Your complaint will be directed to the group manager.
Regards
Debtbusters