DN
Dikeledi N
1 reviews | Active since Feb 2015
21 Aug 2021, 21:45
Delay tactics from Debtbusters
I'm so disappointed with DebtBusters service, I will never recommend anyone to use them for help. I sent 4 tickets, 2 tickets and called them 4 times since Thursday. All I want is to reduce my instalment from R7000 to the initial R5000. When I was increasing my rehab, it took you an hour to update it on Hyphen PDA. Now that I'm reducing it, you are telling me about 3 days waiting period. Let me tell you, if that R7000 goes off my account next week? I will reverse it and pay my creditors myself. Your service sucks nowadays. I can't wait for my rehab to end in December so I can rid of DebtBusters.
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Replies (2)
DebtBusters SA's replyOfficial
23 Aug 2021, 08:07Dear Sidney N
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Best regards,
DebtBusters SA's reply23 Aug 2021, 08:07
Official
Dear Sidney N
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Best regards,
DN
Dikeledi N's updateReviewer Update
24 Aug 2021, 15:39Thank yo very much. After so much running around, my query is resolved
DN
Dikeledi N's update24 Aug 2021, 15:39
Reviewer Update
Thank yo very much. After so much running around, my query is resolved