JK
John K

1 reviews | Active since May 2023

07 May 2023, 12:48

Definitely the biggest mistake to make use of dept busters as i am being handed over to lawyers, while I'm on deptreview, and u don't get responses from anyone 🤔

They are quick to sign u up, but dont expect to get responses from them, u can call, leave messages sent emails they wont get back to u, now im in a situation where the bank is handing me over to lawyers for my bond and i cant get anyone at debt busters to tell me what's going on

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Replies (1)
DebtBusters SA
DebtBusters SA's reply08 May 2023, 08:27
Official
Dear John K

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters.