XG
Xolile G

1 reviews | Active since Sept 2026

10 Sept 2026, 15:14

******** deduction

Debt busters signed me up for Debt review while I was already under debt review with a different company. Thy debit me an amount of R12 000 and they are refusing to refund me. Mfuwo and Tashreeq are sending me from pillar to post Disappointing customer service from such an old and supposedly No 1 Debt counseling company in South Africa

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply10 Sept 2026, 16:09
Official
Dear Xolile,

Thank you for taking the time to share your experience. We’re sincerely sorry to hear about the concerns you’ve raised regarding your debt review, the deductions from your account, and the delays in resolving your refund request.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.